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There are plenty of simple tricks that make computer use much better. Regretably, quite a few of these are not understood by a surprising number of computer users. For example: losing connection to a wireless router is a basic problem that has a simple fix many users are unaware of that (while not 100% effective in every scenario frequently resolves the underlying problem. When you lose connectivity to your wireless router, power cycling the modem and router will often resolve the issue completely. Many users do not know how to perform this simple task. It's a sad fact that almost every router and modem needs an occasional power cycle. They run all the time and like any electronic device will at times encounter conflicts that can be resolved with a restart. If you try to resolve the problem by calling for support, you'll probably experience the following: aAfter wasting an hour on hold with the internet service provider, you will be lead through a series of unnecessary tasks to rule out serious but not terribly common problems. Since most of these issues are resolved by power cycling, it makes good sense to learn this technique for home use. To power cycle your modem and router, just unplug both devices. That's it. If your modem has a battery, reset it after you've unplugged the wireless router. While each device is somewhat different, you should wait at least two minutes before turning back on both machines. If either unit feels unusually hot, you may want to wait until they reach a cooler temperature as well. Once this time has passed, plug in your modem. Allow your modem to finish booting and acquire a connection. After it's back online, plug in your wireless router. When your router is functional, try to connect your computers to the network. It can sometimes be helpful to reboot your computers before connecting them to the router. This will means that hey will connect with a fresh IP address. IP address conflicts are an all too frequent cause for network connectivity issues. It's regretable that modems and routers are not made with a technical mechanism that can re this issue for novice users. Since it is such a common and needed practice, it really should be clearly indicated to every user as an aspect of proper network maintenance. If internet service providers provided instructions on power cycling with each new customer, they would likely save significant labor expenses. Untold hours of technical support service are wasted on a procedure that will be necessary for nearly every user. In fact, this is something that most people will have to do very frequently and may make multiple calls for. Since this issue affects both the modem and router, it is hard to create the type of process that would be necessary for a purely technical solution. However, it is not a huge undertaking to enable the novice user to solve this problem simply. Education is the only reasonable answer. While it might not seem to be the biggest challenge facing humanity, everyone stands to gain from solving this communication issue. Routers and modems need frequent power cycling, and users and tech support alike will be happier and more productive if consumers learn how to do it on their own.
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Gregg Housh works at a nationwide Computer Repair company. At Geek Choice we solve computer problems such as: Slow computer, Virus Removal, Spyware Removal, Computer startup problems, and much more.
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